The First 90 Days(Table of Contents)

  1. Six Sigma: The Initiative, the deployment, the technology
    • Many dimensions of Six Sigma
      • The Initiative
      • The Alignment
      • The Discipline
      • Leadership Development
    • Six Sigma: The Methodology
    • The Six Sigma Playbook
  2. The Business Model for Six Sigma (RP)
    • The Business Model
      • Assessing External Realities
      • Setting Financial Targets
      • The Nature of Six Sigma
      • Linking Internal Activities
    • Focusing on, Finding and Delivering the Money
    • Focus on the Money
      • Six Sigma Evolution
      • Six Sigma: Focus on the Money
    • Finding the Money
      • Value Mapping
      • Process Entitlement and Goals
      • Analyzing Profits
    • Delivering the Money
  3. Six Sigma Launch Philosophy
    • The Nature of the Six Sigma Deployment
    • Six Sigma Deployment Timing
    • Kotter’s Philosophical Deployment Architecture
  4. Getting Early Support: Selecting a Six Sigma Provider
    • Why do you Need Consultants
    • Six Sigma, Consultants and Consulting Costs
      • Intellectual Property
      • Accountability for Results
    • Creating Partnerships
      • Transfer of Technology
      • Steering Teams
      • Program Reviews
    • Identifying, Prioritizing and Selecting Providers
      • The RFP: Prioritize and Select Providers
      • Selecting Providers: The RFP Decision Matrix
    • Differentiating Providers
    • Questions to Ask Providers
    • Terms of Engagement
  5. Aligning External Realities, Financial Targets and Internal Actions (MB)
    • Business Assessment
    • Horizon Planning
    • Gap Analysis & Breakout Opportunities
    • Business Metrics
    • Goal Tree Development
  6. Defining the Six Sigma Program Expectations and Metrics
    • Defining the Bottom Line Six Sigma Program Expectations and Metrics
    • Bottom Line Expectations: Productivity and Efficiency Improvement
    • Top Line Expectations – Effectiveness & Value Proposition
    • Six Sigma Participation Expectation
  7. Defining the Six Sigma Program Scope
    • Connecting Six Sigma to Other Initiatives
    • Pilot or Full Deployment
    • By Business Unit or By Division
    • Deployment Domestically or Globally
    • Six Sigma Program Content
    • Scheduling Events
  8. Defining the Six Sigma Infrastructure (DK)
    • Roles and Responsibilities
      • CEO and Executive Team
        • Training Requirements
      • Initiative Champion
        • Selection
        • Training Requirements
      • Deployment Champions
        • Selection
        • Training Requirements
      • Project Champions
        • Selection
        • Training Requirements
      • Master Black Belts
        • Selection
        • Training Requirements
      • Black Belts
        • Selection
        • Training Requirements
      • Green Belts
        • Selection
        • Training Requirements
  9. Committing to Project Selection, Prioritization and Chartering Six Sigma Leadership Roadmap
    • Selecting the Right Projects
    • Project Clusters
    • Projection Prioritization and Selection Roadmap
    • Clarify the Big Picture
    • Types of Projects: Top-Down and Bottom-UP
    • Prioritizing Projects
    • Checking and Establishing Accountability – the Project Charter
    • Summary of Six Sigma Project Selection
  10. Creating Six Sigma Executive and Leadership Workshops
    • Example Agendas and Key Deliverables
      • Executive Team Six Sigma Workshop
      • Business Team Six Sigma Workshops
      • Deployment and Project Champion Workshops
    • A Process for Rapidly Customizing Executive / Champion workshops
    • Being Successful, Avoiding Problems
    • Financial Workshops
    • Human Resource Workshops
  11. Selecting and Training the Right People
    • Six Sigma, Lean Sigma and Lean Training Portfolio
    • Six Sigma and Lean
    • Leadership Workshops
    • Value Creation and Management: Design for Six Sigma
    • Operational Black Belt: Manufacturing Process Improvement
    • K-Sigma Black Belt (Six Sigma and Lean)
    • Six Sigma Belt Training Summary
    • Internalization of Training
    • Training Plans
  12. Communicating the Six Sigma Program Expectations and Metrics
    • Communications Matrix
    • Creating Special Communications Systems
    • The Message
    • The Mediums
    • Communications Plans
  13. Creating the Human Resources Alignment
    • Six Sigma Organizational Structure
    • Talent Selections
    • Developing Job Descriptions
    • Succession Planning
    • Certification Requirements
    • Recognition and Rewards
    • Belt Retention and Career Planning
    • Six Sigma Deployment HR Support
  14. Defining the Software Infrastructure: Tracking the Program and Projects
    • Enterprise Management Solution Fundamentals
    • Enterprise Solutions: Getting Started
    • Enterprise Solution Requirements
    • Enterprise Solution Packages
    • Desktop Solutions
    • Planning your Solutions
    • Executing Solutions
  15. Leading Six Sigma for the Long Term
    • Kotter’s Stages Seven and Eight
    • Five Steps to Leading Six Sigma
    • Six Sigma Handbooks and Other Anchors
    • Six Sigma Assessment
  16. Reinvigorating Six Sigma
    • Critical Analysis of your Six Sigma Deployment
    • Back to the Basics: Critical Quality Dimensions
    • Leading Six Sigma
    • Is your Deployment Effective and Efficient?
    • Is Everything Aligned to the Strategy?
    • Time to Extend your Program
    • Assessing your Program