- PREFACE INTRODUCTION
- Chapter 1: What Is Design For Six Sigma?
- Six Sigma: The Methodology
- The Six Sigma Playbook
- SECTION 1: GETTING STARTED
- Chapter 2: The Business Case For DFSS
- Chapter 3: Six Sigma Financial Metrics
- Chapter 4: Project Identification and Portfolio Management
- Chapter 5: Stage Gate Processes
- Chapter 6: Project Management
- SECTION 2: PREPARING THE BUSINESS PLAN
- Chapter 7: Business Plan Overview
- Chapter 8: Market Segmentation
- Chapter 9: Identifying Market Opportunities
- Chapter 10: Defining Product Value
- Chapter 11: Estimating Financial Value
- Chapter 12: Product Positioning
- SECTION 3: THE VOICE OF THE CUSTOMER
- Chapter 13: Concept Development
- Chapter 14: Interview Guide Preparation
- Chapter 15: Conducting Customer Interviews
- Chapter 16: KJ Analysis
- Chapter 17: Relative Importance Survey
- Chapter 18: Ideation
- Chapter 19: Pugh Concept Selection
- Chapter 20: QFD
- Chapter 21: TRIZ
- Chapter 22: Critical Parameter Managemen
- SECTION 4: PRODUCT / PROCESS DEVELOPMENT
- Chapter 23: Process Mapping
- Chapter 24: Cause and Effects Matrix
- Chapter 25: Failure Modes and Effects Analysis
- Chapter 26: Statistical Analysis Tools Overview
- Chapter 27: Measurement Systems Analysis
- Chapter 28: Process Capability
- Chapter 29: Tools for Data Analysis
- Chapter 30: Design of Experiments
- Chapter 31: Robust Design
- Chapter 32: Mixture Experiments
- Chapter 33: Seeking an Optimal Solution
- Chapter 34: Product Reliability
- Chapter 35: Statistical Tolerancing
- Chapter 36: Production Scale-up
- Chapter 37: Control Plans
- SECTION 5: PRODUCT / PROCESS LAUNCH
- Chapter 38: Project Launch and Post Mortem Analysis
- GLOSARY
- INDEX